Stop Talking Privacy Policy

    Introduction

    At Stop Talking and song.wiki, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share your personal information across both domains. By using or accessing our services, you agree to this Privacy Policy. If you do not agree, you must not use our services.

    stoptalking.ai

    stoptalking.ai is our client-facing domain, serving as a comprehensive marketing automation platform for the music industry. It streamlines complex ad tech processes, enabling record labels and artists to create, manage, and optimize campaigns across various platforms, including YouTube, Spotify, Google Ads, Facebook Ads, and TikTok Ads. With AI-powered features, the platform simplifies campaign setup, generates ad copy, and optimizes performance based on key music industry metrics.

    Information Collected

    We collect personal information when you use our services, create an account, or interact with us. This may include your name, email address, billing information, and any other information you provide. We also collect information about your device, IP address, browser type, and your interaction with our services.

    Information Usage

    We use the information we collect to provide and improve our services, process transactions, communicate with you, analyze usage and trends, personalize your experience, detect and prevent fraudulent transactions, comply with laws and regulations, enforce our terms of service, and protect our rights and safety and those of our users.

    Data Sharing

    We share user conversion data with third-party services such as Facebook Conversions API (CAPI) and Google Ads. This data includes hashed personally identifiable information (PII), user agent, and IP address. The same logic applies to both Facebook CAPI and Google Ads server conversions.

    For more information on how Facebook handles this data, please refer to their Facebook Data Policy and Google Privacy Policy.

    Spotify Data Sharing

    For users who authenticate their Spotify account with Stop Talking, we collect data permitted by the Spotify API, including saved tracks, followed playlists, followed artists, and streamed songs. This data is only collected with the user's explicit approval during the authentication process. For more information, please refer to Spotify's Privacy Policy.

    Analytics

    We use PostHog analytics, Facebook Pixel, Meta API, and Google Analytics on the stop talking.ai domain to understand user behavior and improve our services. For more information on how these services handle data, please refer to their respective privacy policies: PostHog Privacy Policy, Facebook Data Policy, Meta Privacy Policy, and Google Privacy Policy.

    Google OAuth and YouTube API

    Our services use Google OAuth for authentication. When you sign up, we request access to your email address. We do not store your Google password. For more information, please refer to Google's Privacy Policy.

    YouTube Access

    Within our platform, we request read-only access to your YouTube channel and analytics using YouTube API Services. This access allows us to provide and enhance our services. For more information, please refer to YouTube's Privacy Policy.

    Google API Services User Data Policy

    Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    User Consent for AI Apps

    Our platform uses AI models from OpenAI for the generation of Ad Copy. To provide this service, we share certain data from your YouTube channel with OpenAI. This includes your YouTube channel name, YouTube channel description, YouTube channel keywords, and when writing ad copy for specific videos, we also share the YouTube Video Title, YouTube Video Tags, and YouTube video description.

    For more information on how OpenAI uses this data, please refer to OpenAI's Data Usage Policy.

    Meta Integration and Authentication

    Our services integrate with Meta platforms, including Instagram and Facebook, to provide enhanced features. As part of this integration, we require you to authenticate with Meta and grant us permissions to run ads on your Instagram and Facebook pages. This process involves sharing certain information with Meta, in accordance with their terms of service and privacy policy. We do not store your Meta password. The information we collect as part of this process is used solely to facilitate the integration and provide the associated services. We do not share this information with any third parties, except as necessary to provide the services or as required by law. For more information, please refer to Meta's Privacy Policy.

    song.wiki

    song.wiki is an integral part of Stop Talking's music promotion ecosystem, automatically creating and hosting smart landing pages for our clients' music content. These pages are designed to showcase artists, songs, albums, and catalogs, providing a comprehensive and engaging experience for fans. song.wiki landing pages are utilized in both paid and organic marketing campaigns to drive traffic and promote music across various digital platforms. Currently, song.wiki seamlessly integrates with Spotify, enabling users to save and interact with music content directly from the landing pages. As part of our future roadmap, we plan to expand song.wiki's integration to include other major music platforms and DSPs, such as Apple Music, Pandora, and key international services. This will allow our clients to reach a wider audience and drive engagement across multiple touchpoints. song.wiki's intelligent landing pages, powered by Stop Talking's AI technology, serve as a central hub for music discovery, promotion, and fan engagement, ultimately enhancing the visibility and success of our clients' music.

    Data Collection and Use

    When you visit a song.wiki landing page, we may collect information about your interaction with the page through various technologies.

    Facebook Pixel and Meta API

    We use the Facebook Pixel and Meta API to understand how users interact with our ads and landing pages. This helps us measure the effectiveness of our advertising campaigns and improve the relevance of ads you see. The Facebook Pixel may collect data about your actions on our website, such as page views or clicks on a 'Save on Spotify' button. For more information on how Facebook handles this data, please refer to their Data Policy.

    PostHog Analytics

    To enhance our understanding of how users engage with song.wiki, we employ PostHog analytics for session replays and heatmaps. This allows us to analyze user behavior on the site, helping us to optimize the user experience and improve the performance of our landing pages. For more information on how PostHog handles data, please refer to their Privacy Policy.

    Spotify API

    For users who choose to interact with the Spotify features on our landing pages, such as saving a track or album, we facilitate this through the Spotify API. This process involves Spotify authentication, during which we may receive limited information about your Spotify account. This information is used solely for the purpose of providing the service you requested, such as saving a track or album to your Spotify account. For more information on how Spotify handles data, please refer to their Privacy Policy.

    Google Analytics

    We use Google Analytics on the song.wiki domain to understand user behavior and improve our marketing campaigns. For more information on how Google handles data, please refer to their Privacy Policy.

    Data Storage

    We store user data in Postgres, a serverless environment hosted by Neon.tech, and on Google Cloud BigQuery. For more information on how these services handle data, please refer to their respective privacy policies: Neon.tech Privacy Policy and Google Cloud Privacy Policy.

    Data Retention

    We do not have a specific data retention policy. However, users can request the deletion of their data by contacting us at [email protected]. For Spotify data, users must disconnect their Spotify account from Stop Talking to prevent future data collection.

    User Rights

    Users can exercise their rights to access, correct, delete, or restrict the use of their personal information by contacting us at [email protected].

    Cookies

    We use cookies to improve your experience on our website. Cookies are small files that are stored on your device. They allow us to remember your preferences and understand how you use our site. You can control the use of cookies at the individual browser level.

    Third-Party Links

    Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

    Children's Privacy

    Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

    International Data Transfers

    All our servers are based in the East Coast of the United States, and we do not engage in international data transfers.

    Data Breaches

    We employ standard security practices in our development environment, such as not storing keys on GitHub repositories and limiting access to the production database. In the event of a data breach, we will notify affected users via email using our transactional email system through resend.com. For more information on how Resend handles data, please refer to their Privacy Policy.

    Age Restrictions

    Our services are not intended for use by individuals under the age of 13, and we strongly discourage use by anyone under the age of 18.

    Privacy Policy Changes

    If there are any changes to our privacy policy, we will notify users via email using our transactional email system through resend.com.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at [email protected].